Standard 5 – Members must not financially exploit clients

Standard 5 – Members must not financially exploit clients

  1. Members must make recommendations to clients based on clinical assessment and in the best interest of the client, not on the basis of financial gain on the part of the member.
  2. Members should not charge for services not rendered. A reasonable consultation fee may be charged for member’s time spent with client.
  3. Members must only provide services appropriate to clients’ hearing needs.
  4. Members must not accept or offer financial inducements or gifts as part of client referral arrangements with other health care workers.
  5. Members are obliged to inform their clients of the services, products, and the estimated charges involved before providing them.
  6. When more than one hearing service may meet the client’s needs, members must provide information to the client about the charges of each hearing service option.
  7. Members must not ask clients to give, lend or bequeath money or gifts that will benefit the member directly or indirectly.

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