Standard 1 – Members must provide hearing services in a safe and ethical manner

Standard 1 – Members must provide hearing services in a safe and ethical manner

  1. Members should provide the highest professional service with honesty, compassion and dignity to their clients.
  2. Members should ensure they have a full understanding of this Code of Conduct, adhere to it, and cooperate when subject to review by the Society.
  3. Members should maintain their competencies in services they deliver through continuing education and professional development.
  4. Members must not make claims to cure hearing loss and associated disorders, and must only provide hearing services that serve the needs of the client.
  5. Members must ensure that all equipment used in the provision of hearing services is properly maintained. In addition, testing protocols must also conform to existing local and/or international standards.
  6. Members must recognise the limitations of the hearing services they can provide and refer clients to other competent health care providers where clinically indicated.
  7. Members must recommend that additional opinions and services be sought where clinically indicated.
  8. Members must provide hearing services in a respectful manner and not discriminate clients on the basis of race, religion, nationality, age, gender, financial circumstances, health status or disability.

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